PLEASE READ IN ENTIRETY PRIOR TO PURCHASING, so you know what you are signing on for. This agreement is legal and binding, and will be upheld by The Mastectomy Guide (MG) to the best of our ability.
Cancellations by course participants up until 6 weeks prior to course start is allowed with full refund. Between 5-6 weeks, 75% refund. Between 4-5 weeks 50% refund. No refund within 4 weeks of course start. No exceptions outside of major unforeseen emergency (except Covid-19 or other illness) that prevents participant from attending. Must apply for exception and be approved by MG before acceptance. All refunds are subject to $50 admin fee.
Course cancellations on behalf of provider due to exceptional circumstances will result in credit to future course that are only valid for 1 calendar year, after that credits are forfeit, no exceptions, with no refunds.
No refunds due to catching Covid-19 or other sickness that does not allow participant to attend course. If such an illness occurs, participant may apply for a credit to a future course but will be charged 50% of course fee. Please see below for more details. Credit must be approved by MG and used within one year, or participant forfeits course fee in entirety.
In-person courses unable to happen due to Covid-19, forest fires or other "Acts of God/States of the World" that do not allow in-person events to go on will instead get a virtual retreat. Signing up for In-person retreats carry a level of risk for both providers and participants, because payment is made up front for an event in future, in a world where the future is uncertain and adapting/pivoting is highly necessary. We will make every effort to perform in-person course in person, but if it is beyond our capability to do so, we will instead service the course virtually, and return excess fees after venue fees have been charged out, on an equitable basis amongst all participants (ie - $100 difference less portion of venue and staff accommodation/travel related fees).
All course fees must be paid in full by the day prior to course start or participation will not be allowed with no refunds or credits available.
TRANSFERRING FROM ONE COURSE TO ANOTHER:
Transferring from one course to another is permitted up until 14 days prior to the course date, if space allows, and requires a two-step process of cancelling original purchase and repurchasing the new course. Therefore all course cancellations and changes incur a $50 admin fee, no exceptions.
NO SHOWS/PERSONAL ILLNESS:
Participants who "no show" for the course due to personal illness are permitted once only to re-do the course at a 50% redo fee of the full course value. Valid for the remainder of the calendar year in which the original course was scheduled.
Participants who complete 1 day of the 2 day workshop are permitted once only to complete the second day at a later date at a 25% redo fee of the full course value. Offer valid for the remainder of the calendar year that the original course was scheduled.